Frequently asked questions on cryptocurrency on unocoin.
Platform FAQ's
Instant Buy/Sell FAQ's
Wallet FAQ's
Spot Trading FAQ's
Futures Trading FAQ's
Lending FAQ's
Sub-Broker FAQ's
Crypto Basket FAQ's
Shop FAQ's
What is bitcoin?
- Bitcoin is a digital currency that operates on a decentralized network using peer-to-peer technology. It allows users to send and receive payments without a central authority, making transactions secure and transparent.
Why should I buy bitcoin?
- Bitcoin is considered a digital asset with potential long-term value. It is often compared to “digital gold” due to its limited supply and global accessibility. However, prices are volatile, and investments carry risk.
What is ether?
- Ethereum is a blockchain platform that enables decentralized applications (dApps). Ether (ETH) is the native cryptocurrency used to pay for transactions and services on the Ethereum network.
Why should I buy ether?
- Ethereum powers a wide range of blockchain-based applications and services. Its growing ecosystem makes it one of the most widely used cryptocurrencies, though it also carries market risks.
Can I buy/sell bitcoin without registration and verification?
- No. You must register and complete KYC verification before you can buy or sell cryptocurrencies on the platform.
What documents are required for verification?
- You will need:
- PAN card
- Address proof
- Registered mobile number
- Bank Details
- Professional photograph
- Ensure your details match your official documents.
I am unable to upload my PAN card and address proof images to the website, what do I do?
- If you’re facing issues while updating your documents, please contact our support team for further assistance.
I don't have a PAN card, can I still be a registered user on Unocoin?
- No. A valid PAN card is mandatory to use trading and transaction features.
Why is PAN card mandatory?
- PAN is required to comply with KYC and AML regulations. It helps verify your identity and ensures secure and compliant transactions.
Is my verification permanent?
- No. As per regulatory requirements, you may be asked to update your verification details periodically.
How do I open a Unocoin Business account?
- To open a business account, please contact support with your company details and required documents. The team will guide you through the onboarding process.
I have forgotten my password. Please help!
- On the login page, click on “Forgot Password”...
- Enter the OTP received.
- If your account is verified, you’ll be asked to enter your PAN details.
- Otherwise, you’ll be taken directly to the Change Password screen.
- Follow the steps to set a new password.